The HR Operations Manager is a critical role responsible for overseeing and optimizing the daily operational functions of the Human Resources department by managing a HR Operation team in Greater China. This position ensures the efficient and compliant delivery of HR services, including payroll, benefits administration, HR data management, and process improvement. The ideal candidate will possess a strong understanding of HR best practices, regulatory compliance, and a proven ability to leverage technology to enhance HR operations. This role requires a meticulous individual with excellent analytical, communication, and problem-solving skills, dedicated to fostering a positive and productive employee experience while supporting the organization's strategic objectives.
Your Responsibilities:
HR Process Compliance:
Develop, implement, and maintain HR policies, procedures, and guidelines in accordance with local, state, and federal regulations, as well as company standards.
Stay abreast of changes in employment law and HR best practices, translating these into actionable operational adjustments.
Ensure all HR operations adhere to data privacy regulations (e.g., GDPR, CCPA) and internal security protocols.
Payroll Processing and Financial Reporting:
Oversee the accurate and timely processing of payroll for all employees, ensuring compliance with tax regulations, company policies, and collective bargaining agreements (if applicable) for Greater China.
Collaborate with finance department for payroll reconciliation, general ledger postings, and financial reporting related to HR expenses.
Implement and maintain robust internal controls for payroll processes to mitigate risks and ensure data integrity.
Establish and maintain a comprehensive framework for payroll compliance, including documentation, training, and regular reviews.
Act as the primary point of contact for internal and external payroll audits.
Ensure accurate calculation and remittance of all payroll-related taxes, deductions, and contributions.
Quarterly SOX report validation and preparation
Benefits Implementation and Renewal (Commercial Insurance, Annual Health Check, Global Compensation & Benefits):
Manage the administration of all employee benefits programs, including health, dental, vision, life insurance, disability, and retirement plans.
Coordinate with Regional C&B Expert for annual benefits reviewal process including vendor negotiations, plan design recommendations, and employee communication.
Oversee the implementation of new benefit programs and ensure seamless integration with existing HR systems.
Coordinate annual health checks and wellness initiatives for employees.
HR Data Management:
Maintain the integrity and accuracy of HR data within the Human Resources Information System (HRIS) and other HR platforms.
Develop and generate HR reports and analytics to support strategic decision-making, including headcount, turnover, compensation trends, and diversity metrics.
Ensure proper documentation and record-keeping practices are followed in accordance with legal requirements and company policies.
HR Budget Support:
Assist with HR managers in the preparation and monitoring of the C&B budgeting process for all businesses and functions.
Provide financial data and insights to support HR strategic planning.
HRIS Technology Improvement and vendor management:
Participate in the selection, implementation, and optimization of HR technology solutions (e.g., HRIS, payroll systems, applicant tracking systems).
Develop and deliver training to HR staff and employees on new HR systems and processes.
Act as a subject matter expert for HR systems, troubleshooting issues and ensuring optimal functionality.
Evaluate and assess the performance of 3rd party service vendor.
Your Profile:
Qualifications:
Education: Bachelor's degree
Experience: 10 years of progressive experience in HR operations, with a strong focus on payroll, benefits, and HR systems.
Technical Skills:
Proficiency with HRIS platforms (e.g. SAP SuccessFactors, ADP,etc).
Advanced Excel skills for data analysis and reporting.
Familiarity with payroll software and timekeeping systems.
Knowledge, Skills, and Abilities:
In-depth knowledge of employment laws and regulations
Strong understanding of payroll tax regulations and benefits administration.
Excellent analytical and problem-solving abilities.
Good communication (written and verbal) and interpersonal skills.
Ability to manage multiple priorities and projects in a fast-paced environment.
High level of attention to detail and accuracy.
Strong ethical compass and ability to handle confidential information with discretion.
Proficient English Communication skills in the international working environment.
To apply please click on APPLY TO THIS POSITION
Job Post Date: 12/17/25
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