• Lead the end-to-end delivery of IFS ERP initiatives (implementations, upgrades, rollouts, cloud migrations) across on-prem and cloud platforms.
• Own the IFS delivery roadmap, coordinating with business owners, architecture team, and third-party partners to align timelines, resources, and priorities.
• Collaborate with the Service Delivery Leads and Architects to define the strategic roadmap for the IFS platform across both on-premise and cloud environments.
• Oversee the end-to-end lifecycle of the IFS platform, including version upgrades, patching, sunset planning, and platform transitions.
• Coordinate with delivery leads, architects, and infrastructure teams to ensure high availability, scalability, and security.
• Align ERP capabilities with evolving business needs, enterprise architecture, and IT governance policies.
• Champion technical debt reduction, and value realization from ERP investments.
• Support delivery across all instances of IFS, ensuring consistency in business process enablement and architecture.
• Oversee post-go-live support, hypercare, and transition to steady-state operations.
• Act as primary point of contact for IFS delivery across business units, IT, and external vendors.
• Coordinate cross-functional teams including architects, analysts, developers, QA, and change managers.
• Facilitate workshops, planning sessions, and regular delivery status updates with stakeholders.
• Guide governance on enhancements, integrations, and third-party solutions connected to the IFS landscape.
• Ensure stable operations of IFS, working with internal teams and service providers.
• Ensure quality assurance through testing coordination, validation protocols (where required), and cutover planning.
• Support contract negotiation, SLA enforcement, and performance monitoring for outsourced delivery.
• Participate in fit-gap analysis and consultation efforts to ensure expansions are seamlessly integrating in the existing model.

• 5+ years of experience in IFS ERP program with experience in both IFS Cloud and IFS Applications 10 preferred.
• Proven experience in ERP platform management, product ownership and enterprise system governance.
• Solid understanding of IFS modules including but not limited to EAM and FSM
• Ability to configure and customize IFS solutions to meet needs.
• Proficiency in SQL, PL/SQL and other data base related technologies used in IFS.
• Experience managing complex ERP programs in global cross-functional teams in a regulated environment.
• Proven experience leading teams through ERP upgrades, cloud migrations, and vendor-managed service transitions.
• Familiarity with both cloud-native tools and legacy on-premise infrastructure components.
• Strong analytical, organization, time management, facilitation, and process management skills.
• Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
• Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information.
• Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.
• Ability to effectively communicate to all levels of an organization how current trends and technology can address identified business needs and capabilities.
• Ability to balance technical, operational and business priorities.

• Experience with automation tools like IFS Streams and Events.
• Knowledge of JavaScript, .NET, or Python for scripting enhancements.
• Familiarity with Cloud services (Azure, AWS) and DevOps pipelines.
• Certifications in IFS ERP, Oracle PL/SQL, or related fields.
• Knowledge of:
  • Novacura Flow Studio
  • Nice Label
  • Crystal Reports
  • OpenText Freeway EDI
  • QlikSense

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