• Process and manage new and revised customer orders.
• Proactively communicate all significant order fulfillment updates and resolve any potential issues.
• Communicate with cross functional support teams including Sales, Product Development, Operations, Supply Chain, etc. on current orders, future business activity, and demand trends.
• Follow up on all customer supplied materials to ensure inventory is available when needed for production.
• Submit, track, and facilitate with appropriate departments all customer sample requests and testing requirements.
• Complete customer requests for information relating to quotes and orders.
• Assist Sales department with projects, including participation in customer facing meetings and events.
• Work with Finance to monitor payment and credit status of customers to ensure appropriate and timely release of products for shipment.
• Coordinate shipping arrangements with customers and the warehouse to ensure orders are shipped on time.
• Perform administrative tasks in support of customer needs and business requirements.

• Minimum of a 2 year college degree (Associates Degree) supplemented with at least three (3) years of relevant work experience.
• Demonstrated capacity to multi-task and excel within high risk, fast-paced work environment
• Must have excellent communication and customer relations skills; written and orally.
• Proficient in Microsoft Office tools including Word, Excel and Outlook with basic mathematics skills.
• Demonstrated skill using a CRM system such as Salesforce and an ERP system a plus
• General sales skills, international business and export experience a plus.

To apply please click on APPLY TO THIS POSITION