ADM's GBS team is the productivity engine driving ADM's growth through smarter, faster, and cost-effective solutions. With a team of almost 400 professionals, EMEA GBS supports 32 countries, creating an international environment that champions diversity, equity, inclusion and belonging across all functions. We are seeking passionate individuals to help unlock value for our stakeholders, optimize processes and grow our team members.
Why GBS at ADM? At GBS, we believe in:
Continuous Improvement: We strive to streamline processes, drive efficiency, and foster innovation in everything we do.
People Development: We invest in our team members, offering opportunities for growth, training, and career advancement.
Stakeholder Value: By improving our transactional processes, we deliver measurable value to ADM and its partners globally.
Join us in our mission to make ADM better every day.
Discover a career with global impact-join the ADM GBS team!
Your Challenge
An opportunity has arisen for a Collection Specialist in Pozna, Poland. The main purpose of this role is to support one or more ADM locations with all issues concerning receivables and payments. In your role, you report to the team lead for collection.
Responsibilities:
Contact overdue customers by email or phone
Process and review account adjustments
Resolve client discrepancies and short payments
Support customers in cases of missing or incorrect invoices, quality claim, etc.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Enlist the efforts of sales and senior management when necessary to accelerate the collection process
Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis
Establish and maintain effective and cooperative working relationships with traders and sales
Documenting the steps taken in the collection system GetPaid
Preparing the weekly report for the assigned unit
Support projects relevant to collections
Requirements:
Bachelor's degree or in banking, finance, economy, accounting, or an Economic high school graduate with training in SKwP
Spanish and English: Native or fluent proficiency required
Portuguese or Polish: Considered a strong asset / additional plus
Basic knowledge about finance/ accounting
1+ year of experience in collection/ AR/ accounting is a must
Advanced communication and teamwork skills
Basic accounting knowledge esp. of billing and collections procedures, will be an advantage
Good problem-solving and decision-making skills
Ability to prioritize and manage multiple responsibilities
Assertive, target-driven and autonomous work approach
Commitment to excellent customer service
Our Offer
Competitive salary & benefits including private medical care and Multisport
Office available for people with physical disabilities
Contract in a stable, international company for the 13th time, awarded as one of the best employers by themagazine Fortune
Work in great localization in an A class office building (Business Garden)
Flexible work start times (7:00-9:00)
Language courses paid for by the employer
Financial support in obtaining the ACCA or CIMA certificate; ADM has the status "ACCA approved employer" (Platinum Level) and "CIMA approved employer
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Culture, Engagement & Inclusion | ADM.
To apply please click on APPLY TO THIS POSITION
Job Post Date: 04/14/26
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