• Lead all contract related tasks including entry, pricing, signature maintenance, past-due deliveries/terms, non-traditional contract expiration awareness and any state related documentation requirements for unpriced grain contracts
• Handle accounting details for each customer including farm splits, grain application and settlement direction efficiently and accurately
• Engage with our customer base by answering inbound phone calls, providing account information, and purchasing multiple commodities in multiple locations
• Address any customer accounting questions, concerns or mistakes promptly and professionally
• Maintain and communicate critical location specific information to customers regarding bids, hours and other significant announcements
• Enter and maintain offers and hedges for grain purchases as needed
• Understand and articulate discount schedules, by commodity, to customers as needed
• Develop an understanding of ADM's producer contract portfolio
• Maintain up to 100 transactional accounts
• Support regen ag programs by helping with reporting and data collection

• Exceptional Customer Service Skills
• Knowledge and understanding of the farming/agriculture industry is helpful, but not required
• Ability to learn and understand new software or other applications necessary to perform essential responsibilities authoritatively
• High attention to detail, well-organized and effective time management skills are imperative
• Ability to be accurate and timely in a dynamic work environment
• Ability to work as a team and develop and implement new processes and procedures
• Strong communication internally and externally is vital to the success of this role
• Interact in a consistently professional and positive manner with various internal and external personnel
• Proficient in internal and external software systems including Microsoft Office Suite
• Minimum of 1-3 years quality work experience.

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