Title: Field Technician for Alaso Poultry Equipment

Location: Varies

Service Area: United States

Duties & Responsibilities:

• Provides equipment assembly training to the customers' and building partners' installation crew leads.
• Assists with site organization methodology and assembly process best practices.
• Regularly inspects the equipment during assembly.
• Documents and reports discrepancies.
• Assists with part identification, shortages, overages and shipment verifications.
• Acts as a liaison between the customer, Alaso, other contractors, and the project manager.
• Represents the best interest of Alaso at all times.
• Maintains frequent contact with the main office to report discrepancies and discuss service problems.
• Writes and submits weekly service reports detailing work done and findings in the field.
• Installs, inspects, services and repairs equipment in the field (after sales projects).
• Coordinates independent contract installation crews for repairs and rework.
• Offers suggestions to improve equipment assembly methods, reduce warranty, and improve customer satisfaction.
• Instructs farm personnel on the use and maintenance of equipment.
• Conducts follow-up visits to installations to ensure proper system function.
• Provides after sale technical support and service as required.
• Other duties as assigned by supervisor.

Qualifications:

• 1-5 years' service experience in poultry or livestock equipment.
• High level of technical aptitude including electrical and mechanical systems.
• Proficient and diplomatic with oral and written communication with customers.
• 80-100% travel required.
• Willing to work irregular hours including weekends if required.
• General knowledge of common PC software including MS Word, MS Excel and e-mail.
• Ability to capture and transmit digital pictures via e- mail.

Bilingual in English and Spanish preferred but not required.