An exciting opportunity for a Customer Success Manager to work with innovative, high-growth businesses, supporting them through their commercial and technical journey and helping them unlock their full potential.

The Role

• Manage a portfolio of high-potential clients, acting as their key point of contact
•  Lead onboarding, triage, and detailed needs assessments
•  Develop clear action plans with defined milestones and success measures
•  Track progress, identify risks, and ensure clients achieve measurable outcomes
•  Connect clients with technical experts, partners, and wider support networks
•  Collaborate cross-functionally to deliver a seamless, high-quality service
•  Escalate challenges and remove bottlenecks to keep ventures moving forward
•  About You
•  Experience in customer success, account management, or client-facing roles
•  Proven ability to manage multiple clients or projects simultaneously
•  Strong relationship-building and communication skills
•  Organised and analytical, with the ability to assess needs and track progress
•  Comfortable working across teams and coordinating multiple stakeholders

Why Apply?

• Work with cutting-edge, forward-thinking businesses
•  Be part of a collaborative, purpose-driven environment
•  Play a key role in delivering measurable commercial impact
•  Develop your career in a dynamic and growing sector

If you’re passionate about building relationships, supporting innovation, and making a real difference, this is a fantastic opportunity to take the next step in your career.

To apply please click on APPLY TO THIS POSITION