Employing Unit: Colonial Farm Credit
Position Title: Consumer Loan Specialist (Loan Processor)
Salary: $47,000+ commensurate with experience and qualifications
plus superb benefits package provided to all employees including up to 9% 401k contributions and profit-sharing program
Position Summary:
Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for:
- Farms and country homes
- Land purchase, home construction, and improvements
- Buildings, machinery, livestock and equipment
- Production capital for both full-time and part-time farmers
- Ag-related businesses
Consumer Loan Specialist
We have an excellent opportunity for a Consumer Loan Specialist to join our Mechanicsville team. Reporting to the Loan Operations Supervisor, this role is responsible for supporting Consumer loan processing, closing, and servicing activities, along with a variety of administrative and customer service functions.
Key Responsibilities
- Perform loan and accounting functions related to:
- Loan processing
- Loan closings
- Loan service activities (payments, disbursements, documentation)
- Collaborate closely with Relationship Managers (Loan Officers) to ensure timely and accurate loan closings following approval
- Prepare and review loan documentation to ensure completeness and compliance with Farm Credit procedures
- Manage post-closing activities and ongoing loan servicing responsibilities
- Provide professional customer service by:
- Answering incoming calls
- Greeting customers and visitors
- Responding to routine inquiries
- Directing callers and customers to appropriate resources
- Communicate effectively with attorneys, settlement agents, and borrowers throughout the loan closing process
Additional Information
- Farm Credit loans are retained within our portfolio for the life of the loan (not sold on the secondary market), allowing for a more relationship-focused approach to servicing.
What We're Looking For
- Strong attention to detail and processing/organizational skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Clear and professional communication skills, both written and verbal
- Customer service mindset and team-oriented approach
Education, Experience, and Requirements (Qualifications for Success)
- Minimum of three (3) years of experience processing consumer loans (home purchases, refinances, consumer construction, lot loans)
- Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
- Current Notary Public commission or ability to obtain commission upon hire
- Demonstrated ability to manage multiple tasks and work independently with minimal supervision
- Strong written and verbal communication skills, with the ability to interact effectively with customers and colleagues
- High level of discretion and ability to maintain confidentiality
- Exceptional attention to detail and accuracy
- Excellent customer service, telephone, organizational, and grammar skills
- Ability to successfully pass background screenings, including credit, criminal, driving, and drug tests
- Working knowledge of Farm Credit operations (preferred)
- High school diploma required; Associate degree in business or related field preferred
- Experience as a real estate paralegal and/or in consumer mortgage lending preferred, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions
Location: Mechanicsville Office, 7104 Mechanicsville Turnpike, Mechanicsville VA 23111
Supervisor: Amanda Weaver, Loan Operations Supervisor - Consumer Team
Applications Accepted Through: Sunday, May 31, 2026
EOE/D/V
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