Technical Quality Manager Prebiotic Fibers -Health and Wellness - Decatur, IL
Job Summary:
The Technical Quality Manager role within the ADM Technical Center and is an experienced role that has technical oversight for quality related matters relating to the supported business products, currently including Fibersol. Daily execution includes customer quality activities: Customer Requests, Complaint Resolution and response, creation, and management of technical and customer related documentation, tracking and reporting of customer metrics, and Salesforce management.
This role will act as the liaison between ADM and customers on all complex documentation requests, functional and analytical issues, and provide counsel to multiple functional teams that develop, produce, market, sell, transport, and store ADM products. This position exhibits expert competence and is likely to be contacted regarding all aspects of quality support for the commercial, sales, customer service, and production teams when necessary. Direct interaction with existing and potential ADM customers is expected.
Introduction, participation and adhering to existing processes as well as creation and implementation of activities to support improvement opportunities are necessary to ensure that best in class customer satisfaction is obtained. Technical Quality personnel assists with complex reviews/risk assessments in Raw Material approvals for Health and Wellness platform, plays a lead role in the innovation quality for new products and ensures existing products maintain the necessary testing information for market placement (GRAS, Countries of Sale etc). Role responsibilities will increase in complexity as knowledge and understanding is gained at product and service levels. This position reports to the Global Director of Quality Health and Wellness.
Essential Job Functions:
In depth knowledge and understanding of functional prebiotics
Comprehensive understanding of global regulations as related to supporting products with a proactive approach on current regulatory climate and ability to liaison with ADM regulatoy team for guidance on regulatory matters
Partner with Plant, R&D, Marketing/Commercial, Sales, Regulatory to ensure product compliance during new product introductions, up to and including tech transfer and supporting documentation and procedures
Write, own, and manage product/program statements of guaranteed compliance and manage distribution of product information to customers through various communication mediums
Collaborate with Customer Quality and Production Quality to ensure customer, quality, regulatory and production expectations are understood
Assist in initiation and implementation of the preparation of new or revised product specifications, process parameters, and procedures.
Content owner for safety data sheets, labels, and other technical information
Drives the development and execution of H&W "traded goods policy"/"Buy-resell", ensuring the proper coordination across ADM nutrition quality peers
Play an active role in the co-manufacturing selection, evaluation, and phase-in process for both existing and new products across the full H&W portfolio
Monitor products and processes run in third-party facilities for conformance to H&W standards, ensuring (directly or through the team) prompt and thorough investigation when overall quality compliance may be compromised
Act as food safety and quality SME for the design and installation of new processes and/or equipment (with a particular focus on Capex)
ADM representative for industry associations respective to business markets supported
Job Qualifications:
Bachelor's degree in science-related field
Minimum 10 years of a mixture of technical, quality, and regulatory services with experience in Biotics/Health and
Wellness platform preferred
PCQI Trained
Excellent written and verbal communication skills with developed interpersonal skills
Ability to articulate complex regulations into common user language procedures and requirements
Ability to travel
High regard for accuracy and attention to detail
Independent troubleshooting and ability to work without direct supervision
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:110946BR
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
To apply please click on APPLY TO THIS POSITION
Job Post Date: 07/13/26
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