Sales and Service Coordinator

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Job Title: Sales and Service Coordinator
Location: Chelmsford, International/Other

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Sales/Retail
Job Type: Full Time

Job Description: Job Description

Your Role

An opportunity has arisen for a Sales & Service Coordinator based in Chelmsford, Essex. The main purpose of this role is to work within the customer services team, answering incoming internal and external calls, to make outgoing calls to existing customers to process order's accurately on in house system, to sell the ADM range of products whilst assisting with all general enquiries along with general admin duties.

Your Responsibilities

Make outgoing calls - internal and external.
Answer incoming calls - internal and external.
Advertise the latest promotion and up sell ADM range.
Ensure orders are processed accurately in accordance to the time frame.
Keep all account details up to date for audit trail.
Establish and build a good rapport with customers as well as office based and field sales colleagues.
Handle and resolve issues, direct customers to the relevant department.
Provide a high level of customer service at all times.
Organise and prioritise daily workload.
Enter complaints to the relevant system.

Your Profile

Customer service experience.
Call centre/order process experience.
Telephone sales experience.
Excellent verbal and written communication.
I.T literate - Outlook, Word and Excel.
Organisation and planning.
Telesales skills.

Your Future Perspective

Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models
Room for innovative thinking and growth with the possibility to manage your own career path.
A company culture which promotes continuous learning and diversity. To assist with this all colleagues are able to join our Women's and Multicultural Employee Resource Groups, and the ADM Pride Employee Network and the Young Professionals Network. As well as the company wide mentorship programme as mentor or mentee.
Excellent career opportunities in a world leading nutrition company.
An attractive remuneration including a variety of social benefits like subsidized health & fitness offers.
ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life
Additional benefits and support for maternity and paternity leave
ADM are an advocate of having a workforce who are aware of their mental health. In addition to our network of Mental Health First Aiders, all new starters to the business will be enrolled in 'Mental Health Aware' training within three months of joining the business.

Learn more about ADM at www.adm.com.

We are proud to be an equal opportunity workplace and value diversity at our company to encourage a diverse range of perspectives, skills, experience and knowledge within our business. To assist with this the Company has established a UK Diversity forum to support participation of underrepresented groups in the work place. If you feel this job is for you, unlock your potential and apply now online informing us about your earliest possible entry date and salary expectation. By applying for this position, you agree to ADM's privacy notice.

To apply please click on APPLY TO THIS POSITION

Job Post Date: 05/16/26