Director, Sales Transformation and Change Management - Chicago, IL

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Job Title: Director, Sales Transformation and Change Management - Chicago, IL
Location: Chicago, IL, Midwest United States, USA

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Sales/Retail
Job Type: Full Time

Job Description: Job Description

Director Business Transformation - Chicago, IL

Role Purpose:

The Director, Transformation is responsible for driving the people side of transformation initiatives across the global Sales and Commercial Excellence organization. This role ensures successful adoption of strategic programs such as sales transformation, CRM implementations, go-to-market redesigns, training, and digital enablement. The role partners closely with Commercial Excellence teams, GTM organization, and HR to embed sustainable behavioral and cultural change that delivers measurable business outcomes.

Responsibilities

Change Strategy & Planning

Define and implement

comprehensive change management strategies aligned with global sales and commercial transformation initiatives
Conduct change impact assessments across regions, functions, and customer segments
Develop structured change roadmaps, stakeholder engagement plans, and adoption frameworks

Stakeholder Management & Leadership Alignment

Partner with senior executives (e.g., Regional Sales Heads, Commercial Leaders) to align on transformation objectives
Identify and manage key stakeholders, sponsors, and change champions across markets
Facilitate leadership alignment workshops and communication cascades

Communication & Engagement

Design and execute multi-channel communication strategies tailored to diverse global audiences
Translate complex transformation programs into clear, compelling narratives for sales teams
Ensure consistent messaging across geographies and organizational levels

Training & Capability Building

Collaborate with Sales Enablement teams to design and deploy training programs supporting new tools, processes, and behaviors
Drive capability building in areas such as consultative selling, pricing discipline, and digital adoption
Ensure training effectiveness through measurable adoption and performance metrics

Adoption & Reinforcement

Establish frameworks to track adoption, usage, and behavioral change (e.g., CRM utilization, pipeline quality, pricing adherence)
Define KPIs and success metrics aligned with business objectives
Implement reinforcement mechanisms (incentives, governance, coaching) to sustain change

Transformation Program Support

Act as a key member of transformation program teams (e.g., CRM rollout, sales operating model redesign)
Integrate

change management workstreams into overall program governance and timelines
Identify risks and resistance points and proactively develop mitigation strategies

Culture and Mindset Shift

Drive a culture of data-driven decision-making, accountability, and customer-centricity within sales organizations
Support mindset shifts toward standardized processes and global best practices
Champion continuous improvement and agile ways of working

Experience Required

8-12+ years of experience in Change Management, Sales Transformation,

or Commercial Excellence
Proven experience in large-scale, global change initiatives within multinational organizations
Strong understanding of sales processes, commercial operations, and go-to-market models
Experience with CRM transformations (e.g. Salesforce) highly preferred

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:109257BR

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

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Job Post Date: 05/28/26