Customer Service Representative - Hereford, TX

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Job Title: Customer Service Representative - Hereford, TX
Location: Hereford, TX, Southwest United States, USA

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Customer Support
Job Type: Full Time

Job Description: Job Description

Customer Service Representative - Hereford, TX

A clerical position provides essential administrative, clerical and general office support to ensure daily operations run smoothly. Key duties include scale operation, filing, data entry, answering phones, managing mail, customer service and handling basic bookkeeping. They often act as the first point of contact, requiring strong organizational and communication skills.

Common Responsibilities

Scale Duties: Entering data, weighing trucks, grading grains, confirmation of policies with high accuracy.
Data Entry & Management: Updating records, Excel spreadsheets, and databases with high accuracy.
Administrative Support: Filing documents, scanning, photocopying, and organizing records.
Communication: Answering, screening and forwarding phone calls; sorting and distributing mail; and managing emails.
Customer/Visitor Service: Greeting clients, answering inquiries, and directing visitors.
Office Maintenance: Monitoring and ordering office supplies, maintaining clean, organized workspaces, and operating office equipment.

Key Qualifications & Skills

Education: A high school diploma or equivalent is usually required.
Experience: Previous experience in a similar office or administrative role is often preferred.
Technical Skills: Proficiency in Microsoft Office (Word, Excel), AGRIS accounting system a plus, and general office hardware.
Soft Skills: Strong organizational, time management, and communication skills.

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:109010BR

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

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Job Post Date: 05/16/26