Mission Support Assistant

Reports to: Director of Administrative Services

Location: Kansas City, MO

Classification: Non-Exempt

Pay Range: $20-23/hour

Summary and Objective

As the Mission Support Assistant, you will play a key role in helping us deliver our mission by supporting operations, programs, and data processes with accuracy and efficiency. You will help create a responsive, organized environment that allows our mission and impact to thrive.

This Position Is Ideal If You…

• Like helping people, especially behind the scenes and being a reliable go-to person
• Enjoy staying organized and keeping details accurate
• Are comfortable juggling a variety of tasks
• Desire hands-on experience in a nonprofit, mission-driven organization
• Appreciate a mix of office operations and program and data support

Essential Functions

• Serve as a welcoming first point of contact while helping maintain a well-organized and accessible office environment
• Manage the main phone line and shared email inboxes, responding promptly and connecting people with the right team or resources
• Coordinate incoming and outgoing mail, including communications related to donors, partners, and programs
• Support general program coordination and organization events through supply coordination, material preparation and printing, packing, and post-event materials handling 
• Support program application and selections processes in alignment with established program timelines and procedures
• Review and process scholarship payment and expense reimbursement requests to help ensure timely support for program participants
• Keep data accurate and consistent across systems by performing regular quality checks and updates
• Order, organize, and maintain office supplies
• Prepare reports for internal teams and external partners to support transparency and impact
• Assist the broader team with special projects and emerging priorities as needed

Competencies

• Strong organizational skills with the ability to manage multiple priorities
• Attention to detail, particularly with data entry and record accuracy
• Comfortable using common office technology and equipment (Microsoft 365, databases, basic reporting tools, copiers and postage meter)
• Clear written and verbal communication skills
• Ability to handle sensitive information with discretion and professionalism
• Collaborative, service-oriented mindset with a commitment to the organization’s mission and values

Required Education and Experience

• An equivalent combination of education and relevant experience will be considered:
  • Associate’s degree in business administration, nonprofit operations, programming or related field
  • Minimum of three (3) years of experience in operations, administrative support, nonprofit services, or office coordination
• Proficiency in MS Office, especially Word and Excel
• Experience managing records within databases or Customer Relationship Management (CRM) systems

Supervisory Responsibility

• This position has no direct or indirect supervision of other staff.

Work Environment

• This job operates primarily in a professional office environment.

Physical Demands

• While performing the duties of this job, and subject to request for reasonable accommodations, you would be required to constantly operate a computer and other office equipment as needed (i.e. phone, copier/scanner, postage meter, etc.).
• You must also be able to remain in a stationary position most of the day and to exchange information with internal and external constituents regularly.
• Occasionally, you may be required to move or position equipment weighing up to 20 pounds.

Position Type/Regular Hours of Work

• This is a full-time position at AFA’s primary office, and workdays and hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
• You will be required to work evenings and weekends, though infrequently.

Travel

• Travel is limited and primarily local during the business day, although some out-of-area and overnight travel associated with AFA programs or training is possible.

Equal Employment Opportunity

Agriculture Future of America (AFA) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, AFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AFA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of AFA’s employees to perform their job duties may result in discipline up to and including discharge. Visit our website to view our commitment to Diversity, Equity and Inclusion (DEI)