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Diagnostic Application Specialist - SASK, MAN, N.ONT

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Job Title: Diagnostic Application Specialist - SASK, MAN, N.ONT
Location: International/Other
Company: Zoetis
Industry Sector: Agribusiness
Industry Type: Animal Health
Career Type: Customer Support
Job Type: Full Time
Minimum Years Experience Required: N/A
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Version franaise ci bas

Zoetis Diagnostic Application Specialist

The successful candidate will provide technical training and product support for the Zoetis Diagnostics portfolio within Veterinary Hospitals. The primary responsibility is to support Veterinary Hospitals with all aspects of implementation, training, operation and problem resolution for all Zoetis Diagnostic products. This position functions within a Zoetis team environment consisting of a Diagnostic Sales Specialist, a Pharma Territory Specialist and Veterinary Professional Services support.

The position is located in and services the Saskatchewan, Manitoba and Northern Ontario market.


* Provide onsite diagnostic product technical support to Veterinary Hospitals
* Provide Veterinary Hospitals with guidance, instruction, and training on the Zoetis Diagnostics product line through formal and informal training presentations
* Provide post sale product installation and training
* Ensure superb customer service and be able to work independently
* Understand general Veterinary Hospital operations including, but not limited to, laboratory and clinical procedures, practice administration, staff training and workflow
* Collaborate with Zoetis colleagues to provide outstanding customer service within a team environment
* This position provides the foundational skills for career advancement within the commercial organization


* Post secondary qualification in Veterinary technology, Biological sciences or Business
* Ability to interpret scientific and medical information
* Effective writing, public speaking and communications skills
* Demonstrated business skills
* Strong leadership and relationship building skills
* Ability to work in a team environment and independently
* Excellent judgement in conflict management and influence
* Planning and organization skills
* Bilingual (French and English) an asset
* Ability to travel - 60%


Spcialiste - Applications diagnostiques de Zoetis

Le titulaire de ce poste offre une formation technique et un soutien sur les produits aux hpitaux vtrinaires au regard de la gamme d"outils diagnostiques de Zoetis. Il a pour responsabilit principale de soutenir les hpitaux vtrinaires pour ce qui touche tous les aspects de la mise en uvre, de la formation, de l"exploitation et de la rsolution de problmes relativement l"ensemble des outils diagnostiques de Zoetis. Il travaille au sein d"une quipe compose d"un spcialiste des ventes - Outils diagnostiques, d"un spcialiste pharmaceutique de territoire, avec le soutien des Services professionnels vtrinaires.

Le poste est situ et dessert le march Saskatchewan, Manitoba and le Nord de l"Ontario.


* Offrir sur place un soutien technique sur les outils diagnostiques aux hpitaux vtrinaires.
* Donner aux hpitaux vtrinaires des conseils, des directives et une formation sur la gamme d"outils diagnostiques de Zoetis au moyen de prsentations officielles et officieuses.
* Assurer l"installation du produit et la formation ncessaire aprs la vente.
* Offrir un service la clientle de premier ordre et tre capable de travailler de manire indpendante.
* Comprendre l"exploitation gnrale d"un hpital vtrinaire, notamment les procdures cliniques et de laboratoire, l"administration de la clinique, la formation des employs et le droulement du travail.
* Travailler en quipe avec les employs de Zoetis en vue d"offrir un excellent service la clientle.
* Ce poste apporte les comptences fondamentales en vue d"un avancement professionnel au sein de l"organisation commerciale.


* Formation postsecondaire en technologie vtrinaire, en sciences biologiques ou en commerce
* Capacit d"interprter de l"information scientifique et mdicale
* Aptitude pour la rdaction, capacit parler en public et bon communicateur
* Sens des affaires
* Leadership et grande aptitude nouer des relations
* Capacit de travailler en quipe et de faon indpendante
* Excellent jugement en situation de gestion de conflits et pouvoir de persuasion
* Aptitudes pour la planification et esprit d"organisation
* Bilinguisme (franais et anglais) un atout
* Capacit d"effectuer des dplacements 60 % du temps

Zoetis is the leading animal health company, dedicated to supporting its customers and their businesses. Building on more than 60 years of experience in animal health, Zoetis discovers, develops, manufactures and markets veterinary vaccines and medicines, complemented by diagnostic products, genetic tests, biodevices and a range of services. Zoetis serves veterinarians, livestock producers and people who raise and care for farm and companion animals with sales of its products in more than 100 countries. In 2016, the company generated annual revenue of $4.9 billion with approximately 9,000 employees. For more information, visit

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Job Post Date: 05/24/19
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