Customer Service Analyst


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Job Title: Customer Service Analyst
Location: Hyderabad, India

Company: Vylor
Industry Sector: Agribusiness
Industry Type: Plant & Soil Sciences, Seed & Biotechnology
Career Type: Customer Support
Job Type: Full Time
Salary: Competitive
Job Description: Join Vylor—Powering the Future of Agriculture?

 

At Vylor, we're advancing agriculture through breakthrough science—combining elite germplasm, cutting-edge biotech, and next-generation expertise in gene editing and molecular breeding. Our portfolio includes trusted industry brands like Pioneer , Brevant , and Hoegemeyer , delivering performance farmers rely on.?

 

Join us to help scale innovation globally and shape what's next in crop science.

A Customer Service specialist plays a crucial role in ensuring smooth order fulfilment from the moment the order is placed until it's successfully delivered to the customer. This will include the SAP transactions.

Ø  Responsible for end-to-end transactional activities related to Order Processing

Ø  Execution of domestic as well as international orders, including pre and post shipment activities Resolve customer queries and order issues, escalate to the next level.

Ø  Meet customer service level targets (accuracy and TAT)

Ø  Manage pre and post shipment documentation (including Proforma, LCs and filing of shipping docs)

Ø  Maintain Order tracker, proactively monitor open order status and alerts.

Ø  Managing customer complaints

Ø  Networking with adjacent function (Supply chain, Logistics. w/house, Finance) to meet targets.

Ø  Meet Internal control / SOX requirements.

 

To grow what matters, you will need: 

Ø  Bachelor's Degree (preferably in Commerce)

Ø  4-7 years of work experience in Domestic & International Sales Order Processing

Ø  Hands on experience in SAP

Ø  Commercial knowledge

Ø  Needs to be a Good Team Player who can work with a diverse group of people.

Ø  Good Communication Skills, English (both Written & Oral)

 


Corteva announced to separate our current advanced seed and genetics business to establish a standalone company, operating as Vylor, Inc. The process of the planned separation is anticipated to be completed the fourth quarter of 2026, subject to legal requirements and board approval. Should you accept this position, it is anticipated that, following conclusion of the separation, you would be an employee of Vylor, Inc. and your employment would be governed by Vylor, Inc. employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by Vylor, Inc. at an appropriate time and subject to any necessary consultation processes.

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Job Post Date: 08/21/26
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Career Type: Customer Support
Country: India

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