Requisition ID: 40728

Job Description

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

The Manager, Global Change Enablement builds and scales an enterprise change capability that accelerates strategic outcomes and strengthens our Winning Culture—embedding consistent, human-centered change practices across functions, regions, and programs.

This role continuously evolves the enterprise change enablement strategy, operating model and governance, and is accountable for the change health, adoption risk, and value realization outcomes of key initiatives across McCain.

What you’ll be doing.

Enterprise Change Strategy & Governance:

• Maintain and operationalize GCE frameworks, standards, and templates.
• Define and continuously mature the enterprise change framework, playbooks, standards, and templates; ensure consistent adoption across functions/regions.
• Support the operation of the Global Change Council, clarifying decision rights, prioritization, and escalation paths for change risks.
• Partner with HR, Digital Technology (DT), Communications, Organizational Development and others to align methodologies and embed change disciplines into delivery lifecycle(s).
   

Change Delivery Support for Strategic Programs:

• Provide OCM leadership on high-risk, high-impact initiatives, operating model shifts, and global harmonization programs.
• Lead strategy, planning, stakeholder analysis, impact and readiness assessments, and sponsor coaching.
• Facilitate leadership alignment workshops and change interventions that de-risk adoption and accelerate value realization.
• Act as trusted advisor to business partners on change strategy trade-offs.

Employee Experience & Adoption Management:

• Co-create change narratives, messaging, and engagement strategies; partner with Corporate/Regional Communications to deliver at enterprise scale.
• Design experience-centered change journeys; gather feedback and iterate to reinforce behavior change post-launch.
   

Capability Building & Engagement Network:

• Build and lead a global change enablement curriculum (toolkits, training, coaching), and a champion/ambassador network that scales change.
• Enable senior sponsors and people leaders as visible, effective change agents.
   

Change Portfolio, Risk & Analytics:

• Own and integrate the enterprise change portfolio into strategy, transformation, and planning cycles; drive integrated roadmaps and mitigation plans.
• Translate change insights into recommendations that shape sequencing and operating priorities based on saturation, risk, and strategic value.
• Establish measurable adoption KPIs, readiness metrics, and reporting (dashboards) that inform decisions and demonstrate value.
   

Key Interfaces

• Enterprise Partners: HR, DT, Corporate/Regional Communications, Organizational Development, Strategy/Transformation Offices; regional/function change leads and PMOs.
• Leadership Bodies: Executive Sponsor and the Global Change Council, SLT members and Program Steering Committees.

What you’ll need to be successful. 

Qualifications & Experience

• 7 to 10+ years OCM experience in global matrixed organizations.
• Demonstrated success designing and operationalizing enterprise change frameworks and governance at scale.
• Depth in change delivery for complex programs (e.g., operating model shifts, shared services, digital transformation).
• Strong facilitation, executive coaching, and storytelling skills; able to translate strategy into clear, human-centered adoption experiences.
• Proficiency with change analytics (readiness, sentiment, adoption), portfolio management, and data-informed decisioning.
• Relevant certifications (e.g., Prosci/ADKAR, ACMP, Agile/Lean) are an asset.
   

Leadership & Behavioral Competencies

• Enterprise thinking; designs for global scale with local relevance.
• Influence without authority; builds coalitions across functions and regions.
• Inclusive leadership; grows capability through coaching and communities of practice.
• Structured yet pragmatic; balances standards with flexibility to fit context.
• Data-driven storyteller; turns insights into action for leaders and teams.
   

Measures of Success (Indicative)

• Adoption & Behavior Change: time-to-adoption, utilization, proficiency, sustainment.
• Readiness & Risk: reduction in saturation hotspots; mitigations executed; readiness index trends; improvement in enterprise change maturity.
• People & Capability: strengthen leader capability; change champion network performance; playbook utilization rates; team engagement and retention.
• Governance & Consistency: audit of framework adherence across programs; cycle-time improvements from decision forums.
• Enterprise Impact: contribution to strategic milestones and culture outcomes tied to Winning Culture; business value realized from major transformations (time-to-value, benefits enabled through adoption).

About McCain. 

• Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Compensation Package: $97,500.00 - $130,000.00 . CAD annually + Bonus Eligibility 

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.