Requisition ID: 43600

Job Description

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

The AI Deployment Manager owns the enterprise rollout, enablement, governance, and measurement of AI self-service tools across McCain’s global workforce. This hands-on delivery and program role turns AI licenses and platform access into meaningful, measurable adoption by helping teams understand which tools to use, how to use them responsibly, and how those tools deliver business value.

You will oversee the deployment and adoption of tools including Anthropic Claude, Microsoft Copilot, other large language model solutions, and McCain’s centralized AI platform, AI Hub. You will also develop the reporting and governance capabilities needed to understand tool usage, adoption, cost, risk, and business outcomes across the organization.

What you’ll be doing.

• Plan and lead the deployment of Claude and approved Claude enterprise capabilities, including Claude Enterprise, Claude Code, and Claude Cowork, from initial pilots through enterprise-scale rollout.
• Build and own reporting for AI usage, adoption depth, workflow integration, cost, token consumption, risk indicators, and business outcomes.
• Maintain a clear enterprise view of which AI tools are being used, by whom, for which purposes, and at what cost.
• Develop practical guidance for selecting and using AI tools, in partnership with AI governance, Information Technology, Security, Legal, and Privacy teams.
• Configure and support enterprise controls, including SAML 2.0 or OIDC single sign-on, SCIM provisioning, MDM-managed settings, MCP server allowlisting, session controls, data-retention policies, and audit logging.
• Deploy Claude Code and support model-routing configurations using approved LLM gateways or platforms such as Amazon Bedrock, Google Vertex AI, or Microsoft Foundry.
• Establish AI capabilities in Microsoft Azure where appropriate, using solutions such as Azure OpenAI, Azure AI services, Microsoft Foundry, and Azure infrastructure.
• Provide executive sponsors with regular reporting and recommendations related to adoption, cost, risk, training, champion activation, workflow redesign, policy changes, and license allocation.
• Identify and remove barriers to AI adoption while sharing field insights with internal stakeholders and technology vendors.
• Lead and activate a cross-functional network of AI champions to encourage responsible adoption and help scale successful use cases.
   

What you’ll need to be successful.

• Seven or more years of experience in technology deployment, enablement, adoption, solutions delivery, or technical program management.
• Demonstrated experience leading technology or platform rollouts at scale within a large or complex organization.
• A proven record of increasing adoption and converting technology investments into sustained, meaningful usage.
• Hands-on fluency with at least two enterprise AI tools, such as Anthropic Claude, Microsoft Copilot, or Google Gemini.
• Strong reporting and analytical capabilities, including experience defining adoption and cost metrics, developing dashboards, and translating data into actionable recommendations.
• Working knowledge of enterprise deployment technologies and practices, including SSO, SCIM, MDM-managed settings, and organizational change management.
• Practical understanding of large language models and small language models, including tradeoffs involving cost, latency, accuracy, and data control.
• Experience partnering with Information Technology, Security, Legal, and Privacy teams on governance, acceptable use, and responsible deployment.
• Clear and effective written and verbal communication skills, with the ability to engage both executive leaders and front-line employees.
• Experience deploying Claude Code or configuring multiple model backends through Amazon Bedrock, Google Vertex AI, Microsoft Foundry, or an LLM gateway such as LiteLLM or Bifrost is an asset.
• Experience building AI capabilities within Microsoft Azure is an asset.
• Familiarity with MCP server governance, cost and token attribution, business-unit chargeback models, or regulated global enterprise environments is an asset.
   

About the team.

This role is part of McCain’s central AI Enablement function within Digital Technology and works across the enterprise. Reporting to the Head of AI Enablement or Director of Digital Technology, the AI Deployment Manager partners closely with Information Technology, Security, Legal, Privacy, Human Resources, and business-unit leaders.

This is an individual-contributor role with significant cross-functional leadership responsibility. While the position does not have direct people-management accountability, it leads and coordinates a network of AI champions across the organization. 

About McCain.

• Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person; it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.

Compensation Package: $111,700.00 - $149,000.00 . CAD annually + Bonus Eligibility 

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.