• Solve customer service needs with required urgency
• Understand the product line and service needs
• Serve as the after sales service rep for dealers and customers for an assigned region
• Communicate in person or answer calls and respond to inquiries regarding questions on after sales service, parts, product uses or applications
• Conduct training presentations aimed at teaching dealer personnel
• Support the sales activities and goals of the Territory Manager in the region
• Assist with new product introductions and relay market trends
• Communicate with and advise dealership service management on a quarterly basis
• Conduct product evaluation for assigned products in development in the assigned region

• Associate or Bachelor’s degree in Agricultural Mechanics or Agricultural Engineering Technology is preferred
• Knowledge of mechanics, electronics, hydraulics, welding and torch cutting
• Ability to communicate with dealers, customers and other employees to share information and solve problems
• Valid drivers license
  
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