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Client Success Agent

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Job Title: Client Success Agent
Location: Los Angeles, CA, West United States, USA
Company: De Lacy Executive Recruitment North America
Industry Sector: Production/Farming
Industry Type: Precision Ag
Career Type: Consultant/Agent
Job Type: Full Time
Minimum Years Experience Required: 1
Salary: Negotiable
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A South African ag tech company is seeking a Los Angeles based Client Success Agent who has a passion for agriculture and technology. This company offers a smart scouting platform to identify pests and diseases in tree crops.



  • Supporting the regional business development managers to get their prospective leads across the line
  • Walking clients through their processed data via video call or in person
  • Work closely with the data operations team to ensure timely data turnaround
  • Work closely with the growth team to help grow a satisfied client base
  • Liaising with the product training team to schedule on the farm training
  • Help improve web-based software platform user engagement by keeping clients happy
  • Work with the product team to ensure farmers feedback is taken into consideration for future product development
  • Make sure clients/service providers are aware of any new developments regarding the platform and other products




  • One plus years of work experience in a client servicing role
  • Effective writing and communication skills
  • Computer literate and tech savvy
  • Any experience in the agricultural sector would be advantageous
  • Bachelors degree preferred

To apply please click on APPLY TO THIS POSITION

Job Post Date: 05/24/19
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