Engineering Lead - Observability


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Job Title: Engineering Lead - Observability
Location: Johnston, IA, Midwest United States, USA

Company: Corteva
Industry Sector: Agribusiness
Industry Type: Crop Production
Job Type: Full Time
Salary: Competitive
Job Description: DescriptionWho are we, and what do we do? At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind.

Corteva Agriscience is looking for an innovative, energetic and transformational Engineering Lead - Observability.

The?Engineering Lead - Observability is responsible for setting and realizing the vision for IT solutions within their portfolio of products, platforms, and services. This includes leading the transformation of the platforms with particular focus on product and ITIL service management, 24X7 availability, business continuity, high-quality end user experience, information security, and cost effectiveness. You will be the go-to expert for Observability related matters, ensuring the reliability, security, and performance of our systems. This role requires a combination of technical expertise, leadership skills, and the ability to collaborate with cross-functional teams. This role reports to the Infrastructure and Operations Leader for Global Connectivity and Observability.

The ideal candidate for this position has a proven track record of leading and deploying Observability tools, solutions in a large global, or multi-regional organization. The candidate needs to be comfortable working in a fast-paced, collaborative, and highly matrixed environment. This includes working with ambiguity, creating operational maturity vs. having it already in place, and having successful experience managing operations and hiring and developing talent.

Key Responsibilities - What you will do to help us grow!

How does an Engineering Lead work?

* Through Strategic Partnerships:?Build and maintain strong and credible relationships across Corteva IT and our strategic partners and vendors.

* Harmonizes Business Needs and IT Strategies:?Keeps a secure and differentiating employee or customer experience at the forefront of all they do. Oversees clear business capability definition and ensures alignment to technology products and services are in place to support.

* Enables a High-Quality IT Product Portfolio:?Drives value realization from products, services, interactions, assets, and capabilities as defined by business cases or similar tools.

* Monitors IT Products, Platforms, and Services: Regularly review metrics and health dashboards to assess availability and productivity of the products in their portfolio; proactively identifies services and service levels to manage business-partner expectations.

What are the Engineering Lead's Skills and Behaviors?

* Technology IQ: Grow in knowledge and understanding of leading and emerging technologies related to their associated technology product families. Participate in industry peer groups to understand industry trends.

* Business IQ: Build an understanding of their business partners and how they fit within Corteva overall; participate in industry peer groups to understand industry trends. Accountable to share insights through metrics, charts, status reports, to bring visibility into work being done. Communicates regularly, how their actions contribute to the success of the organization and being accountable to share insights through metrics, charts, status reports, bring visibility into work being done, communicate regularly, share how the work contributes to the success of the organization.

* Stays Curious:?Deep understanding of Corteva strategic/operational challenges and determines how to meet current and emerging business needs. Stay aware of new and emerging technologies, and their potential value to Corteva.

* Supports Common Ways of Working: Creates a culture that embraces industry best practices and innovation through collaboration with all internal and external stakeholders.

What are the Engineering Lead's Primary Responsibilities?

* Develop and implement a comprehensive Observability strategy aligned with the organization's goals and vision.

* Manage the lifecycle of Observability products and pipeline.

* Identify opportunities for improving Observability processes and tools to enhance overall business efficiency.

* Infrastructure Management: Lead the design, deployment, and maintenance of Corteva's Observability framework.

* Implement best practices for Observability framework, performance optimization, and monitoring.

* Documentation: Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.

* Implement strategies to drive high levels of adoption and engagement across the organization.

* Performance Optimization: Identify opportunities for system performance improvements and implement enhancements.

* Seek, embrace, and maintain strategic partnerships with product vendors and suppliers.

* Stay informed about vendor roadmaps and upcoming technologies.

* Establish strong connections between the respective teams within IT. They should have a deep understanding of the interdependent relationship between infrastructure, information security and the applications/services.

* Develop and maintain close partnerships with associated functions within Corteva IT is including Software Development and Support, ERP, Enterprise Architecture, Portfolio and Program Management, and Cybersecurity.

* Incorporate operational excellence standards into daily operations to continually improve performance.

QualificationsWhat expertise have you grown - What do you bring to the table?

* Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).

* 8+ years of experience in deployment of Observability solutions.

* Engineer delivery best practices for Modern Observability solutions including, but not limited to, Grafana, Dynatrace, Data Dog, Cisco Observability, Solarwinds, and Open Telemetry (OTEL), etc.

* Used open standards such as Open Telemetry (OTEL), Open Metrics, and Open Tracing to achieve observability goals.

* Experience in designing, implementing, automating, maintaining and optimizing observability platforms (metrics, events, logging and tracing).

* Expertise and experience in delivering large-scale systems using big data technologies including but not limited to: Enterprise scale Kafka, Splunk, Prometheus, and other Time Series databases.

* Abreast of industry standards and trends related to telemetry and software pipelines.

* Experience rationalizing and implementing monitoring and observability toolchain at enterprise scale.

* Engineering and consulting Observability services around Cloud core resources, cloud networking, IAM, etc.

* Highly proficient in Observability solutions, Cloud architecture, Application architecture, Infrastructure architecture.

* Demonstrated understanding and experience with Terraform, Ansible or equivalent IaC automation tools and technologies.

* Demonstrated knowledge of on-premises and cloud platforms with awareness of multi-platform solutions and capabilities.

* Experience working as an engineer / team member within an agile environment.

* Demonstrated ability to speak to business value of public cloud solutions.

* Demonstrate solid interpersonal skills and ability to collaborate with delivery engineering teams.

* Additional technology areas and experience: Linux, PowerShell, BASH, Cloud platform specific automation tooling, additional scripting languages, additional software development languages, data experience, networking experience.

* Observability solution vendor certifications.

* Excellent problem-solving and troubleshooting skills.

* Ability to communicate technical information effectively to both technical and non-technical stakeholders.

* Excellent product management skills.

* Excellent analytical and critical thinking skills.

* Strong ability to engage with a global team and provide coaching and oversight.

* Strong organizational skills to manage multiple tasks within the constraints of timeline and budget.

* Ability to thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques.

Other Preferred Qualifications:

* ITIL, Agile, PMP certification(s).

* Understanding of SRE principles.

* Operating in an Infrastructure as Product (IaP) environment.

* Experience in strategy, customer service, and internal consulting.

* Proven success in contributing to a collaborative environment.

* Proven ability to work creatively and analytically in a problem-solving environment.

* Engineer additional automation solutions including, but not limited to, Containers, CI/CD pipelines, Kubernetes, Azure DevOps, etc.

* Operate as part of a team leveraging ITIL, Agile, and Scrum methodologies.

Benefits - How We'll Support You: * Numerous development opportunities offered to build your skills * Be part of a company with a higher purpose and contribute to making the world a better place * Health benefits for you and your family on your first day of employment * Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays * Excellent parental leave which includes a minimum of 16 weeks for mother and father * Future planning with our competitive retirement savings plan and tuition reimbursement program * Learn more about our total rewards package here - Corteva Benefits * Check out life at Corteva! www.linkedin.com/company/corteva/life

Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

To apply please click on APPLY TO THIS POSITION

Job Post Date: 07/27/24
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