Technical Analyst - Service Delivery - Erlanger, KY


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Job Title: Technical Analyst - Service Delivery - Erlanger, KY
Location: Erlanger, KY, South United States, USA

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Job Type: Full Time

Job Description: Job Description

Technical Analyst - Service Delivery - Erlanger, KY

This is an Exempt level position.

Position Summary:

The Service Delivery Organization is committed to business technology support, service management, risk management, and relationship management in support of all applications and infrastructure towers. As a member of the Service Delivery Organization, the Technical Analyst will work closely with the Service Delivery Leader, Systems Analysts, Business Users, and Application and Infrastructure support teams to develop, document and deliver process and systems solutions which enable ADM's strategy.

This role will be focused on the North American IBM Mainframe, serving as a technical expert to support Financial, Sales and Inventory systems.

Job Responsibilities:
  • Designing, developing, testing and deploying new system enhancements and maintaining existing system functionality
  • Provide technical design assistance and review of small or medium enhancements and projects
  • Perform code review and approval to enforce coding standards across applications
  • Write detailed technical designs for business requests, partnering with business and GT teams as needed
  • Perform technical assessment of 3rd party solutions
  • Provide technical expertise and support for merger and acquisition efforts.
  • Provide regular and accurate status updates and other documentation to management and team members for assigned work
Job Requirements:
  • Minimum 5 years programming experience with demonstrated increase in responsibilities
  • Proficient with COBOL in mainframe environment
  • Database experience with IMS/DB, DB2 and VSAM
  • Significant CICS experience
  • Extensive MVS JCL experience
  • IMS DC, QUIKJOB, MQ experience a plus
  • Financial, Sales and/or Inventory systems experience highlight desired
  • Exhibits ability to work both in a geographically diverse team environment and independently
  • Ability to maintain confidentiality
  • Strong analytical, organization, time management, facilitation, and process management skills
  • Demonstrated high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
  • Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
  • Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed
  • Maintains a positive work environment through teamwork & conflict resolution
  • Strong problem resolution, judgement and decision making skills
  • Bachelor's degree related to Information Systems, Business or other relevant academic discipline with a minimum 4 years job experience in IT or process area(s) preferred
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:111493BR

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

To apply please click on APPLY TO THIS POSITION

Job Post Date: 08/15/26
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