• Manage and oversee the quality and food safety reporting of location Quality leadership - proactively provide quality and food safety guidance to all SI NA locations.
• Conduct monthly 1:1 meetings with location QA managers and participate in monthly performance reviews for the locations.
• Make decisions regarding quality/food safety (QFS) global impacts on products.
• Provide product disposition when needed.
• Be flexible, providing QFS support across projects and teams.
• Support and provide guidance on the SI food safety plans, ensure control points are being handled per the program requirements, and risk assessments are accurate and up to date.
• Manage, plan, implement, and continuously improve QFS programs and procedures.
• Facilitate regional Quality Management Review meetings.
• Assist, where needed, in compliance and regulatory audits.
• Establish goals and monitor metrics that support QFS.
• Report key performance indicators to divisional and regional leadership teams.
• Provide training/guidance to handle customer expectations with a customer-centric mindset.
• Participate in and lead, when necessary, customer facing meetings and events.
• Participate/lead cross functional teams to resolve customer issues.
• Participate in or lead root cause analysis and corrective action/preventative action plans in the event of a serious QFS incident.
• Monitor health of quality system and confirm location QFS escalations.
• Own QMS implementation and ongoing effectiveness.
• Ensure and verify QA, food safety, and sanitation compliance in the region.
• Verify root cause and corrective action discipline.
• Ensure awareness to leading practices and industry trends.
• Champion digital quality initiatives and system optimization to improve efficiency, transparency, and data-driven decision-making.
• Lead and develop site Food Safety and Quality teams across North America.
• Collaborate with the QC labs supporting the region.

• Preferred 4 year degree in Engineering, Chemistry, Quality Management, or related technical discipline or equivalent 6 year Food Safety experience
• Recommended PCQI trained
• Prior laboratory experience / knowledge of laboratory procedures.
• Working knowledge of document management systems, eQMS, Microsoft Office Suite, and other data bases.
• Knowledge of applicable food regulations and requirements.
• Ability to make decisions based on information and data available.
• Ability to work as a team member and provide training.
• Experience leading organizational culture transformation initiatives preferred.

• Employees in this position may be exposed to various potential chemical and food allergens due to the nature of our business and the requirements of the job.
• If there is any reason such exposure would interfere with your ability to perform this role or work at the location, please notify the hiring manager.

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