• Arrange visitor tours and coordinate customer visits and receptions.
• Support the planning and coordination of meetings, seminars, and customer events.
• Assist the Sales team in tracking customer project progress, monitoring order status, and following up on action items.
• Support the handling and resolution of customer inquiries and product complaints, coordinating with relevant internal functions as needed.

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  Support the Commercial team in daily operational and administrative activities.
• Assist in planning and coordinating commercial team events, customer activities, and internal meetings.
• Coordinate product sampling requests, including sample preparation, shipment, and follow-up.
• Compile and organize sales reports and pipeline reports, and prepare presentation materials for weekly and monthly Sales meetings.

• Assist with daily office administration and facility management.
• Ensure office management policies, procedures, and guidelines are properly implemented and regularly reviewed.
• Coordinate the maintenance and management of office equipment and hardware.
• Prepare quotations, organize contracts, and maintain accurate documentation and filing systems.
• Collaborate with cross-functional teams, including Supply Chain, CD&D, Regulatory, Marketing, and Finance, to support sales office operations and ensure timely completion of related tasks.

• Bachelor's degree in Business Administration, Commercial English, or a related field.
• Excellent organizational and planning skills, with strong attention to detail.
• Reliable, responsible, and passionate about work, with a proactive attitude.
• Excellent verbal and written communication skills in both Chinese and English.
• Proficient in data analysis, report preparation, and PowerPoint presentation development.
• Strong ability to collaborate effectively with employees and leaders across different functions and levels.
• Previous experience in the food and beverage industry, administration, or customer service is preferred.

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