• Provide proactive, efficient administrative support to the Farm Trading team, ensuring smooth day-to-day operations.
• Work closely with Farm Traders, supporting daily activities such as handling enquiries, managing contracts, processing amendments, and sharing pricing and sample results.
• Build strong relationships with farmers by maintaining regular contact and supporting ongoing business opportunities.

• Set up new customer accounts and maintain accurate, up-to-date records.
• To assist with general account management including, but not limited to, activley monitoring overdue accounts, along with managing and chasing stakeholders to return paperwork required for compliance purposes and escalating where necessary.
• Maintenance of spreadsheets to determine availability/quality and pricing requirements of forward contracts.
• To contact prospect customers via telephone to create leads for Farm Traders.
• Assisting the Farm Trading desk with campaigns providing relevant information is presented in an accurate and timely manner.
• Assisting with the organisation of farmer events.
• To assist with organisation of samplers and their workloads during harvest.

• Strong organisational and time management skills.
• High level of accuracy and attention to detail.
• Excellent written and verbal communication skills, with the ability to build rapport.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to manage multiple priorities in a fast-paced trading environment.
• Excellent problem-solving and analytical skills.
• Strong collaboration skills and able to build respectful relationship with internal teams and external customers

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