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Asst. Manager EXIM & Logistic -18008217


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Job Title: Asst. Manager EXIM & Logistic -18008217
Location: Hyderabad, India
Company: Syngenta Global
Industry Sector: Agribusiness
Industry Type: Chemical, Pesticide and Fertilizer
Career Type: Logistics/Distribution
Job Type: Full Time
Minimum Years Experience Required: 5
Salary: TBD
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About Syngenta

 

Syngenta is one of the world's leading agriculture companies. Our ambition is to help safely feed the world while taking care of the planet.  We aim to improve the sustainability, quality and safety of agriculture with world class science and innovative crop solutions. Our technologies enable millions of farmers around the world to make better use of limited agricultural resources. With 28,000 people in more than 90 countries we are working to transform how crops are grown. Through partnerships, collaboration and The Good Growth Plan we are committed to improving farm productivity, rescuing land from degradation, enhancing biodiversity and revitalizing rural communities. 

 

 

Role purpose

 

  • Accountable for the overall Export, Import & Logistics activities, i.e. Export import of Basic & commercial seed & non seed inventory,product delivery to local customers both free market and Re-packers, customer complaints and feedback management.
  • Manage all logistics activities to ensure of customer satisfaction maximization under product and service delivery with good Order Filled rate and optimum cost to serve with highest HSE compliance.
  • Responsible for optimizing the Primary & Secondary Distribution Variable Expense.
  • Responsible for management of Plant Logistics, customer service and C&F in his/ her scope of work.

 

Accountabilities

 

Operational responsibilities

 

1. Lead and has direct line responsibility for Export, Import , Logistics &  customer services for local product delivery in meeting with customers requirement with responsible safety & environmental manner; customer focus, cost optimization; operations efficiency and effectiveness via 3rd party logistics service provider.

 

2. Develops, manages and motivates the local Logistcis & customer services team. Challenge the current business methodology/procedures through the application of continuous improvement and best practice techniques/knowledge.

 

3. Management of exports & imports of seeds & non seed inventory with  3rd party logistics service providers.

 

4. Management of 3rd party logistics service providers on local product delivery, including capacity planning, capability development, HSE, effective utilization transportation fleet.

 

5. Ensuring customers' orders are delivered on time as per agreed service level agreement in a safe and cost effective manner.

 

6. Responsible for reviewing all OTIF/Order Filled rate information and acting on root cause analysis to identify and resolve key and ongoing challenges.

 

7. Responsible for PDVE & SDVE budget and target.  This include functional budgeting, customer compliant management, reporting and KPIs management.

 

8. Streamlining/re-design/build the Logistics network according to business needs to promote innovation; optimize service level; appropriate response time; and cost efficiency.

 

9. Take the lead customer compliant and feedback management.  Addressing issues and introduce remedial action.

 

10. Initiate regular performance review meeting with 3rd party logistics service providers under local product delivery.  Addressing issues and coach the contractors towards operations excellence target.

 

11. Providing day to day support (both proactive and reactive) to line managers on any of the issues already referred to, as well as response to immediate/unusual situations.

 

12. Preparation of application for getting various incentives/benefits from government & Maintain Record for the same ( related with EXIM).

 

13. Follow up with Clearing Agents, forwarder & transporter for clearance of goods. Coordination with other fuctions for shared services.

 

14. Mantaing records of Export clearance under EPCG scheme & Coordination with Writer Information Management Services for storage and retivival of import and export files.

 

Critical Success Factors & Key Challenges :

 

  • Practice sharing and joint initiatives across the country.
  • EXIM ,Logistics & Customer Service minded
  • Distribution safety and HSE supporter to ensure operations with no harm to people and environment.
  • Creative and innovative in integrated l customer service solutions to achieve of customer
  • Satisfaction results.
  • Excellence 3rd party contractor management
  • Develop and maintain a Logistics & customer service network within different functions to share knowledge and best practices.
  • Establish and maintain an audit programme to ensure compliance with all legal and regulatory requirements.
  • SAP Knowledge of ORDER to CASH (O2C) , MM and Distribution module  

 

 Qualifications
 

Knowledge ,experience & Leadership Capabilities 

         Critical Knowledge :

  • Proven experience in EXIM , Logistics & Customer Service  (minimum 5-8 years in a EXIM service related role in addition to 3-5 years in supply chain roles)
  • Sound interpersonal/influencing skills would also be required with respect to internal/external customers; 3rd party contractor; and external organizations.

 

Critical Experience

  • Understanding of EXIM government rules & regulations
  • Proven track record in Export & Import of seed & Non seed inventory , Logistics & customers service area
  • Can demonstrate experience in change management, i.e. can describe tools and techniques used; changing people mind-set; anticipates and managing challenges.
  • IT systems, experienced in SAP-O2C, WMS, and MM modules or other WMS package
To apply please click on APPLY TO THIS POSITION
Job Post Date: 04/25/19
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