Job Code: 37083 

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy

About the role.

Our Global Onboarding Programs Manager takes on a leadership position of business process owner and is responsible for the day-to-day operation, management, and service levels of their respective team. This role drives cross-functional collaboration and designs scalable programs that enhance our employee experience and operational efficiency.

Supported by an extended team, this role acts as a subject matter expert of our HR technology, delivering front line support, providing consultation on how the global Onboarding programs, key HR processes and technology intersect.

 

What you’ll be doing.

• Partner cross functionally with the different teams responsible for delivering the components of our Onboarding programs – Process, Technology, Culture and knowledge management.
• Lead and manage the global onboarding team, creating a collaborative atmosphere, providing guidance, training and motivation as necessary to develop the team.
• Monitor team performance against expectations, tracking individual and team performance metrics to ensure consistent delivery of onboarding services across regions.
• Provide input into the overall Employee Experience Centre strategy, policies, tools and programs based on business needs and insights
• Partner cross functionally on continuous improvement initiatives to ensure services continue to be effectively delivered
• Lead the design and support implementation of projects and initiatives as required under the broader onboarding program strategy.

What you’ll need to be successful.

• A minimum of 8-10+ years professional experience is required
• Proven experience in managing global teams and delivering programs at scale
• Background in Shared Services will be a strong asset
• Proficiency with HR systems (ServiceNow, SAP SuccessFactors, SAP etc.) is required
• Strong problem solving, process design thinking and interpersonal skills
• Ability to work effectively and collaboratively with a geographically dispersed team, often requiring flexible hours to accommodate
• Demonstrated ability to consult cross-functionally and drive organizational change through influence and collaboration

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Compensation Package: $107,600.00 - $143,500.00 CAD annually + bonus eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.