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Application Development Specialist / Customer Service Representative


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Job Title: Application Development Specialist / Customer Service Representative
Location: Kiev, Ukraine
Company: Corteva
Industry Sector: Agribusiness
Industry Type: Chemical, Pesticide and Fertilizer
Career Type: Customer Support
Job Type: Full Time
Minimum Years Experience Required: N/A
Salary: 0
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Description


The Ukrainian organization is currently looking for a Customer ServiceRepresentative to support IT processes optimization within Customer Serviceteam in Ukraine and parts of Eastern Europe cluster:

 

Role: ApplicationDevelopment Specialist / Customer Service Representative

 

Responsibilities:

 

  • Translate Customer Service process specifics for Project IT Team forcorresponding systems update (seeds business, country level)
  • Ensure immediate IT support for Corteva Integration projects (CropProtection and Seeds business, country and further EE CU level)
  • Support and modification of available MS Access Tools, used to ensureCustomer Service Operational Excellence (Crop Protection and Seeds business, EasternEurope region level support)
  • Prompt development of new ad-hoc Tools (MS Access, others) to ensureCustomer Service Operational Excellence (Crop Protection and seeds business, EasternEurope region level support)

 #LI-KA1

    Qualifications


    Requirements:

     

    • Masters degree in Information Technologies or a Technical discipline
    • 3 years of experience in business application development AND / OR IT management, preferably in a corporate environment
    • Understanding business processes within Customer Service or Logistics function
    • Knowledge of ERP systems is a must, SAP would be a preference
    • Experience in agriculture industry is an advantage
    • Experience in database development
    • MS Office VBA - programming level skills
    • At least upper intermediate English
    • Project manager profile

     

     

     

     

     

     

     

     

    Strong communicator


    To apply please click on APPLY TO THIS POSITION
    Job Post Date: 04/20/19
    Apply to this position
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