• Full order processing from receipt of customer order to invoicing;
• Monitor and work with intercompany to pull in or push out to ensure optimum stock level in local warehouse, check customer's forecast and delivery requirements;
• Manage closely 3PLs on importation, stock management and delivery arrangement to customers;
• Prepare and provide full set of required documents to customers;
• Sample coordination and arrangement to customers;
• Handle customers' complaint and coordinate returns, credit, replacement, etc.;
• Assist to follow up with customers on payment on overdue invoice and sales support;
• Provide administrative support (such as report preparation) and any other duties as assigned;
• Follow company procedures and policies.
• Answer sales inquiries, plus with technical background, answer pricing offerings
• handle customer complaints (warehouse inspection etc, preparing of documents)
• logistics (processing PO receiving and contract releasing, inventory management, preparing of invoices, review of the contract)
• exposure in sales ( customer support background more coming from food industry)
• role will also give support to Thailand

• Good command of English (spoken and written);
• Good interpersonal and communication skills;
• Independent, meticulous, organized, responsible and good team player;
• Possess positive mindset, business flair, initiative and high adaptability;
• Ability to manage multiple tasks and ensure tasks are completed on time.
• Bachelor degree in business administration, logistics management, food engineering;
• Minimum 3 year experience in food ingredient sales, sales support, customer service, supply chain or logistics;
• Experience in handling import of corn sweetener products, flavor or food ingredients is an advantage;
• Experience in Importation logistics;
• Possess good knowledge of Incoterm and shipping documents;
• Proficient in Microsoft Office (especially MS Excel).

To apply please click on APPLY TO THIS POSITION